Welcome to the SCRSO Service Desk
In order to streamline support requests and better serve you, we utilize a service desk system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Please be aware that we will try to email you back as soon as possible. We are all volunteers on this site working regular jobs.
Tasks are done in order of receipt. Some tasks may be grouped with others as a project. For instance migrating an Area Service Committee's emails, every email will each require a ticket, but they will all be executed at the same time. For these projects we will require the users to interact with the volunteer who is performing the migration.